I purchased a shower Rod from Signature Hardware. It was priced at least 50% over any other similar shower rods available from any other merchants. When it arrived from Signature Hardware, I saw how terrible the quality was and how it was so different from the description on line at www.SignatureHardware.com. Signature Hardware sells two piece shower roads, where one piece slides into the other piece. They tell you that, this way, it can be cut to fit (then, you cannot return it because you cut it!). The problem is, the two pieces are very, very loose and shake around in there. I had the item mounted and the shower curtain is severely sagging, because of the loose connection between the two pieces. Furthermore, where the rod mounts to the brackets that get screwed to the wall, it is loose there as well. The whole thing shakes like San Francisco during an earthquake. Lastly, the diameter of the bar is much smaller than other similar products. The worst thing is Signature Hardware fails to stand behind their products. What Signature Hardware does is ship you the faulty item then Signature Hardware refuses to take it back. I had the misfortune to deal with Kate K. of Signature Hardware. Kate K. was extremely rude the whole time, refusing to take the over priced, faulty item back or provide me with any type of service or even a small nominal credit at all. I strongly recommend no one purchase anything from Signature Hardware (also known as Clawfoot Supply) because Signature ...
Monday, March 26, 2012
why you should not buy anything from signaturehardware.com
why you should not buy anything from signaturehardware.com Video Clips. Duration : 1.57 Mins.
I purchased a shower Rod from Signature Hardware. It was priced at least 50% over any other similar shower rods available from any other merchants. When it arrived from Signature Hardware, I saw how terrible the quality was and how it was so different from the description on line at www.SignatureHardware.com. Signature Hardware sells two piece shower roads, where one piece slides into the other piece. They tell you that, this way, it can be cut to fit (then, you cannot return it because you cut it!). The problem is, the two pieces are very, very loose and shake around in there. I had the item mounted and the shower curtain is severely sagging, because of the loose connection between the two pieces. Furthermore, where the rod mounts to the brackets that get screwed to the wall, it is loose there as well. The whole thing shakes like San Francisco during an earthquake. Lastly, the diameter of the bar is much smaller than other similar products. The worst thing is Signature Hardware fails to stand behind their products. What Signature Hardware does is ship you the faulty item then Signature Hardware refuses to take it back. I had the misfortune to deal with Kate K. of Signature Hardware. Kate K. was extremely rude the whole time, refusing to take the over priced, faulty item back or provide me with any type of service or even a small nominal credit at all. I strongly recommend no one purchase anything from Signature Hardware (also known as Clawfoot Supply) because Signature ...
I purchased a shower Rod from Signature Hardware. It was priced at least 50% over any other similar shower rods available from any other merchants. When it arrived from Signature Hardware, I saw how terrible the quality was and how it was so different from the description on line at www.SignatureHardware.com. Signature Hardware sells two piece shower roads, where one piece slides into the other piece. They tell you that, this way, it can be cut to fit (then, you cannot return it because you cut it!). The problem is, the two pieces are very, very loose and shake around in there. I had the item mounted and the shower curtain is severely sagging, because of the loose connection between the two pieces. Furthermore, where the rod mounts to the brackets that get screwed to the wall, it is loose there as well. The whole thing shakes like San Francisco during an earthquake. Lastly, the diameter of the bar is much smaller than other similar products. The worst thing is Signature Hardware fails to stand behind their products. What Signature Hardware does is ship you the faulty item then Signature Hardware refuses to take it back. I had the misfortune to deal with Kate K. of Signature Hardware. Kate K. was extremely rude the whole time, refusing to take the over priced, faulty item back or provide me with any type of service or even a small nominal credit at all. I strongly recommend no one purchase anything from Signature Hardware (also known as Clawfoot Supply) because Signature ...
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